|
|
|
|
|
What is Tecmanhelp ? |
We are a team of Microsoft and Cisco Certified professionals who provide
technical solutions to your nasty computer problems. We are available
24/6 so that you can get your system up and running at anytime of the day. |
|
|
|
What are the benefits of remote Computer support ? |
- 24/6 Email, Chat, Phone and Remote technical support for troubleshooting and
resolving your computer problems
- Experienced and qualified technicians always available for instant help
- UNLIMITED Issue resolutions for Monthly and Annual subscribers.
- 100% Client Satisfaction Guaranteed with 100% Money back guarantee in case the
solution given is unworkable
- 50% savings over other service providers with higher quality and prompt
services.
|
|
How will tecmanhelp team fix my problem? |
Our expertise lies in delivering quality technical support through Email,
Chat, Phone and Remote computer support.
Email Support :- You can send queries regarding your problem and
our technical support will provide you solution in Email maximum turnaround
time is 12 hours often instantly.
Chat Support :- You can initiate chat support for a real time
response from our technical support.
Phone Support :- You can call us and our technicians will answer
your questions and help you to resolve your problem on phone call, and if
required they will connect to your computer remotely and solve your
problem.
Remote Support :- We make use of screen-sharing technology that
connects our users with a remote session. But before we activate a session, it
is compulsory for you to be registered with us. A secure link will be
provided to you that you need to download on your system for the remote
session to happen. The tech support team will respond to your issues. You
can sit back and watch them perform tasks on your PC. Once the task is
done, our tech support team logs out and your session is disconnected. If
you do not want to use the remote computer support or live support, you
can also avail troubleshooting via e-mail, phone or live chat. Our
technician will connect your computer remotely and solve your problem and you
have all the above support options available and you can use them according
to your requirement for the incident. |
|
|
|
Can you get back into my computer after my session is over? |
No. After your remote session is over we cannot log in again. Once you are
logged out, the tech support team can no longer see or access your
computer. |
|
|
|
Is remote computer support easy to use? |
|
|
Yes. It is easy, safe and convenient for those who do not wish to perform
tasks on their own. All you need is to get registered with us,
Login Account
and download the link provided to you. |
|
|
|
Do you provide any assistance against virus / spy ware attacks? |
|
|
Yes, In this informative age, PCs or computers
are very prone to viruses and spywares attack. This is because these malwares
find a new
path every day to get into computers. Atleast 8 out of 10 PC users are
exposed to threats like Trojan horses, hackers, viruses etc. Our Technical
Experts will provide in-depth detection and removal of these harmful
programs, Viruses and spywares removal and protection to safeguard your
computer to remain disinfected from these threats in future. |
|
|
|
Are your technicians qualified to work on my computer? |
|
|
Yes. Our technical support team comprises experienced Microsoft Certified,
Cisco Certified, Computer Engineering graduates who have the
experience of working on different platforms and troubleshooting all sorts
of Operating System's and application software's issues. |
|
|
|
Do you support Apple Macintosh? |
|
|
|
No. Currently we do not support Apple Macintosh; however we are working on
this and will start supporting Macintosh in the near future. |
|
|
|
Can you support older computers? |
|
|
We provide solutions for all Windows operating system starting from Windows
95 - However, if you are using older versions of PCs, you will not be
able to use much of the new peripherals as the older PCs do not support new
technology and updating drivers becomes a nasty task sometimes
nearly impossible. |
|
|
If I switch to different gadgets, would I need to buy a new service
plan? Or can I use the existing service plan for the new gadget till the
expiry of plan?
For monthly and annual subscriptions, you get covered for the service
on your upgraded hardware device for the remaining period of your
subscription and your record is updated with the details of the new
hardware device. |
|
|
|
|